Legal  ·  Privacy

Privacy Policy

Effective Date: May 18, 2024  |  Ox Media LLC

At Ox Media LLC, we take your privacy seriously. This policy explains what information we collect when you visit our website or submit a form, how we use it, and what choices you have. We've written it in plain language so it's actually useful to read.

On this page

  1. Who We Are
  2. Information We Collect
  3. How We Use Information
  4. Cookies & Tracking Technologies
  5. Advertising & Third-Party Pixels
  6. How We Share Information
  7. Email & Marketing Communications
  8. Data Retention
  9. Your Rights & Choices
  10. Third-Party Links
  11. Data Security
  12. Children's Privacy
  13. Changes to This Policy
  14. Contact Us

01 Who We Are

Ox Media LLC is a digital services company based in the United States. We provide eCommerce operations and data consulting, web development support, SEO, analytics implementation, and marketing and tracking setup for small and mid-sized businesses.

Our website is located at www.oxmedia.digital. This privacy policy governs all data collected through that site, including lead forms, consultation request forms, and audit request forms.

02 Information We Collect

We collect information in two ways: directly from you, and automatically through your use of our website.

Information you provide directly:

  • Contact and inquiry forms: name, email address, phone number, business name, and the details of your inquiry.
  • Consultation or audit request forms: the same contact details plus any relevant context you choose to share about your business or project.
  • Lead generation forms: if you submit a form through a platform like LinkedIn Lead Gen Forms, we receive the information you provide through that form.
  • Email communications: if you reply to our emails or reach out directly, we retain that correspondence.

Information collected automatically:

  • Usage data: pages visited, time on site, referral source, browser type, operating system, and device information.
  • IP address: collected by our analytics and security tools.
  • Cookie and tracking data: see the Cookies & Tracking section below for full details.

03 How We Use Information

We use the information we collect for the following purposes:

  • Respond to your inquiry or consultation request
  • Schedule discovery calls or follow-up meetings
  • Send you information about our services if you've requested it
  • Deliver marketing communications you've opted into
  • Measure website performance and improve the user experience
  • Understand how visitors find and use our site
  • Run and optimize paid advertising campaigns
  • Comply with legal obligations

We do not sell your personal information. We do not use your data for any purpose that is inconsistent with the context in which you provided it.

04 Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to understand how visitors interact with our content and to support our marketing activities. Cookies are small text files stored in your browser when you visit a website.

We may use the following types of cookies:

  • Essential cookies: required for the site to function correctly. These cannot be disabled.
  • Analytics cookies: used to track page views, session duration, and site behavior. These help us understand what's working and what isn't.
  • Marketing and advertising cookies: used to track visitor behavior for the purpose of delivering or measuring the effectiveness of targeted ads.
  • Preference cookies: used to remember your settings or choices on the site.
Tools we may use We may use Google Analytics, Google Tag Manager, or similar platforms to collect and analyze website traffic data. These tools may set their own cookies and collect data subject to their respective privacy policies.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete them after the fact. Note that disabling certain cookies may affect site functionality. You can also opt out of Google Analytics tracking using the Google Analytics Opt-Out Browser Add-on.

05 Advertising & Third-Party Pixels/Tags

We may use advertising and tracking technologies from third-party platforms to understand how our marketing campaigns perform and to reach relevant audiences. These technologies may collect information about your online activity across different websites.

Tools we may deploy include, but are not limited to:

  • Meta Pixel (Facebook/Instagram): tracks conversions and website events to measure ad effectiveness and support remarketing.
  • LinkedIn Insight Tag: tracks conversions and enables demographic reporting and remarketing through LinkedIn. This policy also serves as the privacy policy URL for Ox Media LLC LinkedIn Lead Gen Forms.
  • Google Ads / Google Tag Manager: may be used to track conversions from Google advertising campaigns and deploy other tracking tags.
  • Other marketing platforms: we may add additional tracking tools as our marketing activities evolve. This policy will be updated accordingly.

These third-party services have their own privacy policies governing how they handle data. We encourage you to review them directly if you have concerns about cross-site tracking.

06 How We Share Information

We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:

  • Service providers: we may share data with third-party tools we use to operate our business, such as email platforms, CRM software, scheduling tools, and analytics providers. These parties are contractually required to protect your data and use it only for the services they provide to us.
  • Legal obligations: we may disclose information if required by law, court order, or government request, or to protect the rights and safety of Ox Media LLC or others.
  • Business transfers: if Ox Media LLC is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you if this occurs.

07 Email & Marketing Communications

If you submit a form on our website or request information about our services, we may follow up via email. By submitting a form, you consent to receiving a response from us related to your inquiry.

If we add you to a marketing list, we will do so only with your explicit consent. Every marketing email we send will include an unsubscribe link. You can opt out at any time, and we will honor that request promptly.

We may use third-party email marketing or CRM platforms to manage communications. These platforms may store your contact information on their servers in accordance with their own privacy policies.

08 Data Retention

We retain your personal information for as long as necessary to fulfill the purpose for which it was collected, provide our services, and comply with applicable legal requirements.

Inquiry and form submission data is retained for a reasonable period to allow us to follow up and maintain business records. If you request that we delete your information, we will do so unless we are required to retain it for legal or compliance purposes.

09 Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: request a copy of the personal information we hold about you.
  • Correction: request that we correct inaccurate or incomplete information.
  • Deletion: request that we delete your personal information, subject to any legal obligations we have to retain it.
  • Opt-out of marketing: unsubscribe from marketing emails at any time via the link in any email we send.
  • Cookie control: manage or disable cookies through your browser settings.
  • Do Not Track: some browsers send a Do Not Track signal. We note that not all tracking technologies respond to this signal uniformly.

To exercise any of these rights, contact us at diyon@oxmedia.digital. We will respond within a reasonable timeframe.

11 Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. Our website is served over HTTPS, and we use reputable third-party tools with their own security standards.

That said, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and we encourage you to avoid sending sensitive personal or financial information through web forms unless necessary.

12 Children's Privacy

Our website and services are intended for business professionals and are not directed at children under the age of 13. We do not knowingly collect personal information from anyone under 13. If we become aware that we have inadvertently collected such information, we will delete it promptly.

13 Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, tools, or legal requirements. When we do, we will revise the effective date at the top of this page. We encourage you to check this page periodically.

Continued use of our website after any changes constitutes your acceptance of the updated policy.

14 Contact Us

If you have questions about this privacy policy or how we handle your data, you can reach us at:

Note This privacy policy is provided as a general starting point and does not constitute legal advice. We recommend reviewing this document with a qualified attorney before publishing it, particularly if you serve users in the EU (GDPR), California (CCPA/CPRA), or other regulated jurisdictions.